Data Stewardship Charter

Effective date: 13 July 2026

1. Our commitment

Appily Eighteen respects your privacy. This charter explains what personal data we collect, why we collect it, and how we protect it when you shop for fresh vegetables on our platform.

2. Information we collect

• Account data: name, email address, and password hash when you register.
• Order data: delivery address, phone number, payment method selection, and order history.
• Support data: messages you send through contact forms, track & support, or email.
• Technical data: browser type, device information, and session identifiers for security.

3. How we use your data

• Process and deliver vegetable orders.
• Send order confirmations, dispatch updates, and support replies.
• Verify your email address and prevent fraudulent transactions.
• Improve catalogue presentation and checkout reliability.

4. Data retention

Order records are retained for accounting and dispute resolution as required by applicable law. You may request account deletion by contacting support@appilyeighteen.com.

5. Third-party sharing

We share delivery addresses with courier partners solely to fulfil your order. Payment data is processed by certified payment gateways; we do not store full card numbers on our servers.

6. Your rights

You may request access to, correction of, or deletion of your personal data by writing to support@appilyeighteen.com. We respond within fifteen business days.